Learn how we use analytics, cookies, contact information, and order details while helping protect your personal information when you shop with Fenix Tactical in Canada.
Privacy at a Glance
We use cookies and analytics to improve site performance, process orders securely, and support customer service. We do not knowingly collect more information than is reasonably necessary to operate the site and serve our customers.
Overview
Fenix Tactical respects your privacy and is committed to handling your information responsibly. This Privacy Policy explains what information may be collected when you visit our website, place an order, contact us, or interact with site features such as cookies and analytics.
By using this website, you agree to the practices described in this Privacy Policy.
Information We Collect
Depending on how you use the site, we may collect information such as:
- contact details you provide when you place an order or contact us;
- billing and shipping details required to process your order;
- basic technical and usage information related to your visit to the site;
- information needed for customer service, fraud prevention, and order verification.
We do not use site analytics tools to intentionally collect personally identifiable information such as names, addresses, phone numbers, or email addresses unless you voluntarily provide that information through an order, inquiry, or similar interaction.
Analytics & Cookies
Fenix Tactical uses Google Analytics to help us understand how visitors use the site. Analytics uses cookies, which are text files placed on your device to collect standard internet log information and website usage information in an anonymous form.
The information generated by cookies may include your IP address and information about how you interact with the website. This information may be transmitted to Google and used to evaluate website usage, compile reports, and help us improve visitor experience.
You may disable cookies in your browser settings. However, disabling cookies may affect your ability to use some site features.
Orders, Payments & Security
When you place an order, we collect the information reasonably necessary to process payment, verify the order, ship the product, and communicate with you about the purchase.
Fenix Tactical does not store credit card or other financial information directly on the site, and uses industry-standard encryption to help protect your data while passing billing and shipping information to the appropriate payment gateway.
How We Use Information
We may use collected information to:
- process and fulfill orders;
- respond to inquiries and provide customer support;
- improve site performance, navigation, and user experience;
- help detect fraud, abuse, or unauthorized activity;
- maintain business records and comply with legal obligations.
Sharing & Third Parties
We may share limited information with service providers only as reasonably necessary to operate the website, process payments, fulfill shipments, provide analytics, or comply with legal obligations.
We do not permit analytics tools to be used for intentional tracking of personally identifiable information, and we do not knowingly ask Google or similar services to associate site analytics data with the identity of individual visitors.
Your Choices
You can control the use of cookies through your browser settings. You may also contact us if you have questions about our privacy practices or if you would like more information about how your information is handled.
If you do not want analytics cookies used in your browsing session, you may disable them at the browser level, although some parts of the website may not function as intended.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or a concern related to your information, please contact us using the details below.
Fenix Tactical
6045 Creditview Rd., Suite 333
Mississauga, ON L5V 0B1
Email: info@fenixtactical.com
Phone: +1-437-707-6240
